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Privacy Policy (Full Version)

We, at Lakou, understand the importance of privacy and are committed to protecting our customers’ personal information. This Privacy Policy applies to Lakou and all entities within the organization and governs data collection and usage. This privacy policy applies to all personal information collected by Lakou, through all mentions of the Website, App, Vendor Platforms,  Scheduling Software, and Event Calendar. By using the Lakou app, website, or coordinating platforms and software, you consent to the data practices described in this statement. 


Collection of Personal Information
We may collect personal information such as name(s), username(s), profile picture(s), email address(s), phone(s), banking, credit card, and dietary restrictions in order to provide you with better products and services. We may also collect information through customer surveys and feedback forms. 


Please keep in mind that if you directly disclose personally identifiable information or personally disclose sensitive data through Lakou’s public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services through the App or Website. These may include: (a) registering for an account through our App; (b) entering contests sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Website or App. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.


Use of Personal Information
Lakou collects and uses your personal information to operate the App(s) and Website(s) necessary to deliver the services and products you have requested. We also use personal information collected by customers to enhance our products and services. Your personally identifiable information may also be used for internal purposes such as record keeping to send special offers and promotions from Lakou and its affiliates.


Sharing of Personal Information
We will not share personal information with any third parties without your consent, except as required by state or federal law. Lakou does not sell or lease its customer lists to third parties.
Lakou may share data with trusted partners to help perform statistical analysis, send you emails or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Lakou and they are required to maintain the confidentiality of your information. 


Lakou may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Lakou or the App: (b) protect and defend the rights or property of Lakou; and/or (c) act under exigent circumstances to protect the personal safety of users of Lakou, or the public.


Tracking User Behavior
Lakou may keep track of the pages our users visit within Lakou, in order to determine what Lakou services are the most popular. This data is used to deliver customized content and advertising within Lakou to customers whose behavior indicates that they are interested in a particular subject area.


Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Lakou. This information can include: your IP address, browser type, domain names, access times, and referring Website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of Lakou.


Use of Cookies
The Lakou Website and App may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.


You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Lakou services or Websites you visit.

 

Links
This Website and App may contain links to other Websites. Please be aware that we are not responsible for the content or privacy practices of such other Websites or Apps. We encourage our users to be aware when they leave Lakou and to read the privacy statement of any other Website that collects personally identifiable information.


Security
The security of personal information is taken seriously by Lakou. Thus, we have implemented appropriate measures to help protect against the loss, misuse, and alteration of personal information. Lakou secures your personal information from unauthorized access, use, or disclosure. Lakou uses SSL Protocol for this purpose.


When personal information (such as a credit card number) is transmitted to other Websites or applications, it is protected through the use of encryption, such as the Secure Sockets Layers (SSL) Protocol.


We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any Wireless Network can be guaranteed to be 100% secure. As a result, while we aim to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the  security, integrity, and privacy of any and all information and data exchanged between you and us through Lakou cannot be guaranteed.


Children Under Thirteen
Lakou does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you may not use Lakou.


E-mail Communication
From time to time, Lakou may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or general communication. In order to improve our Services, we may receive a notification when you open an email from Lakou or click on a link therein.


If you would like to stop receiving marketing or promotional communication via email from Lakou, may opt out of such communication by replying “STOP” or clicking the “UNSUBSCRIBE” button if available.


External Data Storage Websites
Lakou may store your data on servers provided by third-party hosting vendors with whom we have contracted.


Changes to this Statement
Lakou reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Website, and/or by updating any privacy information on this page. Your continued use of Lakou and/or Services available through Lakou after such modification will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.


Contact Information
Lakou welcomes your questions or comments regarding this Privacy Policy. If you believe that Lakou has not adhered to this Statement, please email info@lakoukitchen.com.

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